Contact Novelle
Have questions or feedback about our educational content? We welcome your inquiries.
Get In Touch
Important Notice
This form is used for informational inquiries only. We do not provide direct sales or services. All submissions are for inquiry purposes.
Contact Details
Novelle
61 Foxglove Crescent
Swindon, Wiltshire
SN25 1RT
United Kingdom
Direct Contact
Phone: +44 1793 721 493
Email: [email protected]
Hours of Operation
Monday–Friday: 9:00 AM–5:00 PM GMT
Weekends: Closed
What We Can Help With
- Questions about our educational content
- Feedback on articles and comparisons
- General inquiries about food composition information
What We Cannot Help With
- Personalised dietary recommendations
- Health or medical advice
- Professional dietary consultation
- Individual meal planning
- Product or service sales
Frequently Asked Questions About Contact
How long does it take to receive a response?
We aim to respond to all inquiries within 5–7 business days during normal operating hours (Monday–Friday, 9:00 AM–5:00 PM GMT). Response times may vary depending on inquiry volume and complexity.
Can I request personalised dietary advice?
No. Novelle is an educational resource only and does not provide personalised dietary advice, health recommendations, or professional consultation. For personalised guidance, please consult qualified healthcare professionals or registered dietitians.
Can I purchase products through this form?
No. Novelle does not sell products or services. This form is for informational inquiries and feedback only. Any inquiries related to product sales will not be responded to.
What happens to information I submit through this form?
Information submitted through the contact form is used only to respond to your inquiry. We do not collect, store, or use personal data for marketing purposes. Please see our Privacy Policy for full details on how we handle information.
Can I suggest topics or articles?
Yes. We welcome feedback and content suggestions through the contact form. Please note that we cannot guarantee all suggestions will be implemented, and responses may take time depending on our content schedule.
Is there a customer service team available?
Novelle does not operate a customer service team as we do not provide services or products. General inquiries are handled by our team during business hours.